With over 9,400 stores across Poland, which collectively make life easier every day for over 3 million customers daily, Żabka Group is one of the country’s most recognisable brands. And now, as an organisation that is strategically committed to sustainable development and responsible business, it has published its fifth Responsibility Report.
Under the title Conveniently and Responsibly, the document summarises the Group’s most important actions and achievements in implementing its Responsibility (ESG) Strategy during year 2022 which covers four strategic pillars: Sustainable lifestyle; Mindful business impact; Responsible organisation; and Green Planet. Created in 2021, this is fully integrated with the Group’s business strategy, meaning that all Żabka Group’s activities take into account its commitment to create more sustainable living for everyone and every day, while minimising its environmental impact across the chain.
Through continuous innovation, the constant development of new on-the-go convenience solutions, total customer-centricity and ambitious expansion plans, over the last 25 years Żabka has evolved into Poland’s modern convenience ecosystem – present in every neighbourhood. It also positively impacts Polish society and the economy by creating directly and indirectly over 56,000 jobs and contributing PLN 7bn of added value to the local economy just in 2022.
It makes its customers’ lives easier by freeing up their time, giving them access to quick meal solutions and food on the go to enable a more balanced diet throughout the day. And its commitment to advanced digital evolution has driven the development of uniquely innovative services, sales channels and tech-based tools.
This approach enables Żabka to continuously improve while continuing highly effective communication with its customers, franchisees and partners. In turn, this enables Żabka Group to engage its local communities in driving positive change. For example, following the outbreak of war in Ukraine, the company provided immediate humanitarian aid, including housing for close to 350 refugees. Many of the company’s employees also volunteered to help those in need.
Aligned with the latest standards
The report is aligned with the latest standards on non-financial reporting of the Global Reporting Initiative (GRI Standards) and the Sustainability Accounting Standards Board (SASB). Its climate disclosures follow the recommendations of the Task Force of Climate-related Financial Disclosures (TCFD). And its value model is based on the recommendations of the International Reporting Council (IRRC). It has been designed and written to show all data clearly and transparently, using tables to present complex information and case studies to bring it to life.
The report, which has been subject to independent external verification, also includes information on Żabka’s work to implement the Ten Principles of the United Nations Global Compact, in alignment with the guidelines on Communication on Progress (CoP). It also abides by the recommendations made in the World Economic Forum publication Measuring Stakeholder Capitalism. And it contains an update on Żabka’s contribution to achieving the United Nations Sustainable Development Goals (UN SDGs).
The report is available at: https://zabkagroup.com/pl/nasza-odpowiedzialnosc/
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