News Center > Entergy Mississippi’s southern region customers are in good hands
For Immediate Release
10/13/2023
(L-R) Wilson, Upkins, Farrell
New managers take on reliability and customer service
JACKSON, Miss. – Entergy Mississippi has named new leaders responsible for reliability and customer service in the company’s southern region – which spans in and around Vicksburg, Clinton, Brookhaven and Natchez. Jerry Wilson Jr., Curnis Upkins III, and Mike Farrell are taking on new roles to power these communities.
Jerry Wilson Jr. serves as senior manager, region distribution operations. In this role, he leads reliability efforts and restoration following storm events for all customers in Entergy Mississippi’s southern territory. Wilson joined Entergy Mississippi in 2003 as a lineman apprentice, and has also held positions as journeyman lineman, operations coordinator, line supervisor, and line superintendent. He served as a combat and field medic in the United States Army and Army National Guard, and he earned degrees from Copiah Lincoln Community College and Jackson State University.
Curnis Upkins III serves as manager, region customer service. In addition to communities in and around Vicksburg, Clinton, Brookhaven and Natchez, he leads customer service management in the Jackson area and Rankin County. Upkins joined Entergy Mississippi in 2021 as a customer service manager, assisting Jackson customers. Prior to joining the company, he spent 17 years in economic development in Hinds County, Hattiesburg and at Jackson State University. He is a Board member of Goodwill Industries of Mississippi. Upkins holds a bachelor’s degree from The University of Southern Mississippi and a master’s degree from Jackson State University.
Mike Farrell has spent more than 22 years with Entergy Mississippi, and currently serves as manager, customer service support. In his role, Farrell develops and maintains Entergy Mississippi’s relationships with state regulators and staff. He also oversees resolution for customer complaints. His previous roles include engineering associate, line supervisor, and design supervisor. He also earned a bachelor’s degree from Delta State University.
About Entergy Mississippi
Entergy Mississippi, LLC provides electricity to approximately 461,000 customers in 45 counties. Entergy Mississippi is a subsidiary of Entergy Corporation, a Fortune 500 electric company. Entergy powers life for 3 million customers through our operating companies in Arkansas, Louisiana, Mississippi and Texas. We’re investing in the reliability and resilience of the energy system while helping our region transition to cleaner, more efficient energy solutions. With roots in our communities for more than 100 years, Entergy is a nationally recognized leader in sustainability and corporate citizenship. Since 2018, we have delivered more than $100 million in economic benefits each year to local communities through philanthropy, volunteerism and advocacy. Entergy is headquartered in New Orleans, Louisiana, and has approximately 12,000 employees. For the latest news from Entergy, visit the Newsroom.
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